7 Key Needs For Cybersecurity Crisis Communication

6-23-10

I have seen this story play out time and time again. A company doesn’t have a good crisis communication plan, or incident management process, and then a breach occurs or an incident happens, and everyone is running for cover. Senior management wants to know what happened, how it happened, and who is to blame. Unfortunately, it takes hours or days to determine the cause on many incidents, and unless there is a solid crisis communication plan, everyone is trying to cover for their areas, and chaos follows.

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