How password-less security benefits helpdesks

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IT departments and helpdesk teams are desperately overworked and understaffed, and unfortunately, they continue to get inundated with even more tasks. Helpdesk teams are there for everything from huge system outages to simple password resets, and everything in between.As the list of helpdesk tasks continues to grow, IT teams can improve efficiency and effectiveness by making changes to eliminate some of the most mundane and time-consuming tasks.

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