Cyber-Security: Preventing live chat data breaches


Whether you’re employing live chat operators or chatbots, protecting your business from a data breach has never been more important. Ticketing retailer Ticketmaster disclosed “a widespread hack that compromised the payment and personal details of tens of thousands of British customers” in June 2018, writes Elias Jahshan for the Retail Gazette on 28th June 2018.

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