2019: The year Artificial Intelligence and Machine Learning become critical to better retail decision-making


JoAnn Martin, VP Retail Strategy at JDA discusses how 2019 will be the year that AI and machine learning transforms outcomes for retailersToo often today, retail stores are caught between two damaging extremes that can reduce revenue or poison customer experience: out-of-stock situations and waste. Without better customer insights and data, and with so little room for error, either of these extremes can spell an end to profitability for a retailer.

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